1. Introduction
Advanced Performance Tuning ("APT", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit an enquiry through our contact forms
- Use our vehicle registration lookup service
- Contact us via phone or email
- Book a service appointment
This information may include:
- Name and contact details (email, phone number)
- Vehicle registration number and details
- Location preferences
- Service requirements
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website addresses
- Device information
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer service
- Process your service requests
- Provide accurate vehicle tuning information
- Improve our website and services
- Send service-related communications
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Franchise Partners: When you enquire about services at a specific location, your details are shared with that franchise partner to process your request.
- Service Providers: Third-party companies that help us operate our business (e.g., vehicle data lookup services).
- Legal Requirements: When required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our site
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: [email protected]
- Phone: 01254 802126
- Website: Contact Page